IncidentMonitor™ Service Desk Software Customer Stories

Real time users of our IncidentMonitor ITIL service desk software are the most valued ambassadors. Our solution would not be as it is today without our customers. Their continuous feedback helps us to improve our service desk software offering.

Read about how our customers use IncidentMonitor™ to improve their services. It will definitely show you the functionality and flexibility of our solution.

IncidentMonitor™ is designed to support all kinds of customers with their ITIL, Help Desk support or any other support process. Any process can be supported, for IT as non-IT users. ITIL or not ITIL. Internal as well as External support.

IncidentMonitor is being used in a wide variety of markets:

  • Pharmaceutical Banking
  • Insurance companies
  • Universities and Schools
  • Retail
  • Industry
  • Government
  • Internet Hosting Providers
  • Business Critical Application hosting providers
  • Software vendors and resellers
  • External IT support

And many more... it really doesn't matter what business you're in.

ITIL Workflow and Service Catalogue Form Designer
IncidentMonitor Service Desk Software offers a workflow designer which helps you to create the most advanced process flows within a few clicks. Combine this Graphical designer with our Graphical Service Catalogue Form Designer and you get the most advanced and flexible solution.